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Journal ID : TMJ-18-10-2021-10732
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Title : A Field Observation on Drug Supply Management in the Pharmacy Warehouse of the Regional Public Hospital of Muntilan, Central Java Province, Indonesia

Abstract :

Drug supply management is vital for healthcare providers, including hospitals, since ineffective management can lead to losses, i.e., increased costs of drug supply and disruptions to pharmaceutical services. Therefore, drug supply management must be carried out effectively, in a multidisciplinary way, and be well-coordinated. Against this background, a study was conducted on drug supply management in the pharmacy warehouse of the regional public hospital of Muntilan Subdistrict, Central Java Province, Indonesia, to examine its effectiveness and efficiency. An examination was carried out by determining the conformity percentage of each indicator of drug supply management with the actual conditions of the hospital where this study took place. It is a non-experimental descriptive observational study in which the quantitative data were obtained retrospectively by observing and tracing documents on the process of drug supply management, i.e., selection, planning, procurement, storage, and distribution, at the pharmacy warehouse from November 2020 to February 2021. Obtained data were then analyzed with indicators of effectiveness and efficiency of drug supply management by the Indonesian Ministry of Health and a hospital indicator as a complement. The results of this study found that the conformity percentage of drug selection was 85 percent; while drug planning was 101.32 percent for budgets and 107.73 percent for the number of drug types; drug procurement was 10.95 percent for allocated budgets, 0 percent for incorrect invoices, and 5.5 times for delayed payments; drug storage was 100 percent for drugs listed on stock cards, 7 times for Turn Over Ratio, 0.1 percent for expired and damaged drugs, and 17.94 percent for dead stocks; and drug distribution was 94.63 percent for serviced drugs. It can be concluded that the process of selection, procurement, and storage shows conformity; in contrast, both planning and distribution processes were not found to conform. This study suggested referring to an e-catalogue to improve the planning process, while better supervision and control is required to improve the process of drug storage and distribution in the pharmacy warehouse.

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